Built on a team of highly experienced Systems Administrators, TulsaConnect's Technical Services team has decades of real world knowledge ready to bring to your organization. From environment design, cloud conversions, network design, DR planning, licensing, security and even general troubleshooting, TulsaConnect can bring all of it's experience in to help.
Need someone to help manage your systems? Have a large project and need some extra help? Want to actually let your IT people take a vacation and not leave your users without help? Our highly skilled Technical Services team can help. With multiple packages to choose from, you can determine the level of support you need. You won't find this kind of value at our price anywhere else.
| Essential User Support | Premium User Support | Hosted Server Support & Security | |
|---|---|---|---|
| The Basics | |||
| Unmetered Remote Support During Business Hours | ![]() |
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| 4 Business Hour First Response SLA | ![]() |
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| Dedicated Account Manager | ![]() |
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| Discounted On-Premise Hourly Rates | ![]() |
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| Hardware Purchasing | ![]() |
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Annual Hardware Assessment & Inventory | ![]() |
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| Security | |||
| Cisco Duo Identity Security / MFA | ![]() |
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| SentinelOne Enterprise Endpoint Protection | Add-On | ![]() |
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Software Updates / Patch Management | ![]() |
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| Endpoint Remote Monitoring & Management | ![]() |
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| Liongard IT Documentation and Auditing | ![]() |
Add-On | Add-On | Harmony E-mail Security and Data Loss Prevention | ![]() |
Add-On | Add-On |
| Additional Options | |||
| Endpoint Data Backups | Add-On | Add-On | ![]() |
| Firewall & Network Management | Add-On | Add-On | ![]() |
| Printer Management | ![]() |
Add-On | ![]() |